is Canada's leading hard-goods retailer offering customers the convenience of three "stores" under one roof - automotive, sports and leisure and home products.
Through employee leadership and involvement, CTC implemented:
– a full 6S Lean Program comprised of:
• Standardizing, and
– a Lean Strategy Map
"We engaged OTI to help us get started down the road of continuous improvement. We didn't know where to start, but OTI recommended 6S as a logical first step. They helped us train our management team and staff in 6S methodologies and processes, and guided us through the early phase of the 6S results.
Since that time, we are deploying full Lean methodologies and experiencing significant productivity gains as a result of the tools we learned through OTI. I am confident that OTI's professionalism and knowledge was critical to helping our staff gain acceptance of 6S at such an early stage."
Divisional V.P. for Toronto Distribution Operations
Canadian Tire Corporation Ltd.