Canadian Tire Financial Services
is primarily engaged in marketing the Canadian Tire Options® MasterCard® portfolio to four million Cardmembers as the financial services arm of Canadian Tire.
- Full end-to-end process reduced by 83%
- Queue wait times and duplication of work have been eliminated
- 4 x productivity
- Cost is 10% lower
- Employees are fully engaged in the Lean process and are empowered to make decisions